Alton Community Hospital - Wards

Visiting times

10 am to 8 pm

Meals

Breakfast
Lunch
Supper
7:30 am
12:30
5:45 pm
tea and coffee served with each meal and throughout the day

Doctors

The ward is visited daily by a GP. The consultants visit the ward on Monday, Tuesday, Thursday and alternate Fridays. Should you or your relation wish to speak to the doctor you can arrange this via the nurse in charge.

Staff

A number of staff will be involved with your care. All staff have an identity badge and will introduce themselves by name and role when meeting you on admission. A named nurse will be allocated to each patient as the lead nurse.

Medications

All medication you require on the ward can be given out by the nurse in charge. Please do not take any other medication unless the nurses are aware of what you are taking. You are advised to check with the nursing staff if your medication can be mixed with alcohol, before you drink.

Valuables

You are requested not bring large amounts of money or items of personal value into the hospital. The hospital cannot be responsible for valuables unless they are in the custody of the ward staff.

Laundry

Please make sure all items of clothing are marked with your name. The hospital has a limited laundry service and it is greatly appreciated if arrangements can be made with family or friends to bring cleans clothes in.

Hairdresser

Visits Mondays, no appointment is needed.

Smoking

There is a no smoking policy within the hospital. If you wish to smoke, the staff will take you to a designated area. Do not smoke on the wards; oxygen explodes.

Chaplaincy

Communion is held every Friday at 2:30pm and there is a service held weekly each Sunday at 5:00 pm, the denomination changes weekly.

Telephone

Each ward has a phone that can be taken to a patients bedside 01420-82061 Anstey Ext 425

Complaints

Although we aim to provide the highest quality of care, we recognise individuals may be dissatisfied with our service. We welcome constructive criticism and suggestions. More formal complaints can be made to
Mandy Leaman
Clock tower house
Park Prewett Hospital
Aldermaston Road
Basingstoke RG24 9LZ
01256-314953

We would like to personalise your stay on our ward by preparing a Care Programme designed especially for you. It could include

  • Would you like relations to assist the nurse with your care; help with bathing, dressing, feeding and drug administration.
  • You can bring your own radio, TV and pets can visit.
  • There is a small bed-sit room for relations to stay overnight. We also have a sofa-bed that can be placed near by for a relation to sleep on.