How to RegisterWe are happy to welcome new patients to our practice. First check if you are in our area;To register with one of our doctors you call in to reception with your medical card (FP4) having completed the information in the lower half. If you cannot find your card we can give you a registration form (FP1) to complete. If registering the whole family, only one member needs to complete the forms. These forms ask only simple information; such as old address, new address, old doctor, date of birth. We register everyone with a named doctor, who then becomes your usual doctor. He or she will try to see you each time you come and will be responsible for any paperwork, prescriptions or certificates you might need.Seeing your usual doctor routinely will enable you to build up an understanding with him or her, but it may not always be possible. If you need an appointment urgently you may be invited to see the duty doctor or triage nurse, or for more routine matters another doctor in the practice. Once registered, you will be invited to come in for a new patient consultation which involves a review of your past medical history, family medical history, height, weight and blood pressure along with a discussion of your current needs. This is usually done by one of our nursing assistants. If you have complex medical problems or require repeat prescriptions you will be invited to see your doctor. We will receive your medical notes from your previous doctor, this can take several weeks. Please do not assume we know anything about you on first meeting! Change of detailsIt is important to let us know if you change your
name, address or phone number. Reception have a form to complete, or you
can If you move outside our practice area, we, or the Health Authority, will ask you to register with another doctor closer to your new home. Visitors to AltonIf you are staying in Alton we are happy to see you in normal surgery appointments,
either with doctors or nurses. Visitors from abroad are also welcome. Europe and Commonwealth residents can expect full access to free NHS emergency care. Some countries do not have such arrangements with the NHS, and so patients should expect to be charged for consultations. As a temporary patient we will not have access to your previous medical records, so will be restricted in what long term care we can offer. That will be discussed with you at your appointment but is usually best left to your own doctor.
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