Anstey Road, AltonHampshire GU34 2QX
Monday - Friday8:00am to 6:30pm
We are happy to welcome new patients to our practice. First check if you are in our area;
To register with one of our doctors you should drop in with your medical card (FP4) having completed the information in the lower half or if you cannot find your card we can give you a registration form (FP1) to complete. If registering the whole family only one member needs to complete the forms. These forms ask only simple information; such as old address, new address, old doctor, date of birth. The system is meant to be painless and quick.
We register everyone with a named doctor, who then becomes “your” doctor. He or she will then try to see you each time you come and will be responsible for any paperwork, prescriptions or certificates you might need.
It may not always be possible to see “your” doctor, if they are away or doing other things. If you cannot wait then you will usually be offered an appointment with the Triage nurse or the duty doctor.
Once registered you will be invited to come in for a registration check which involves a review of your past medical history, family medical history, height, weight and blood pressure along with a discussion of your current needs. This is usually done by one of our nursing assistants. If you have complex medical problems or require repeat prescriptions you will be invited to see your doctor.
We will eventually received your medical notes from your previous doctor. Unfortunately this can take several weeks if not months. Please do not assume we know anything about you on first meeting!
We are currently testing the new electronic transfer of notes from practice to practice. This will eventually replace the paper records and if the trials are successful will speed up the transfer process.
We try to keep an up-to-date record of all our patients names, addresses and phone numbers. Please let us know if things have changed. The Reception have forms to complete, or write to email@example.com
If you move outside our practice area, we, or the Health Authority, will ask you to register with another doctor closer to your new home.
If you are staying in Alton we are happy to see you in normal surgery appointments, either with doctors or nurses.
You will be asked to complete a simple form, recording your own doctor as well as your permanent and temporary addresses. If you are staying more than 3 months, then you should register as a permanent patient.
Visitors from abroad are also welcome. Europe and Commonwealth residents could expect full access to free NHS emergency care. Some countries do not have such arrangements with the NHS, and so patients should expect to be charged for consultations. See fees
We will not have access to your previous medical records, so will be restricted in what long term care we can offer; that is best left to your own doctor.